Managing Critical Incidents & Return to Work

Recorded on June 3, 2026

Managing critical incidents is an important skill that we hope no one has to use but every leader needs to know. One of the best ways to manage a critical incident is to plan ahead, including reviewing tools that can help us manage a critical incident and a return to work following a critical incident.

You’ll Learn: 

• Characteristics of a critical incident along with the emotional and psychological impacts
• Examples of key tools and strategies for managing critical incidents
• How to use information about stress and trauma to support a return to work following a critical incident