Event Details
Thursday, April 16, 2026
9:00AM – 11:00AM PT
Water Resources Education Center
Vancouver, WA
Strong fundraising starts with understanding the people behind the mission.
In this dynamic, interactive workshop, Jen Coyne, Co-Founder & CEO of The PEAK Fleet, will guide participants through mapping and analyzing the full Customer Journey of every key stakeholder in your ecosystem. That includes donors, beneficiaries, volunteers, sponsors, board members, and even prospective staff.
Because every touchpoint matters.
You’ll explore how each audience experiences your organization from first introduction to long-term engagement and where opportunities exist to strengthen connection, deepen trust, and inspire action.
During this session, you will:
• Identify critical moments that shape stakeholder perception and loyalty
• Uncover gaps in communication and engagement
• Learn practical strategies to cultivate lasting relationships
• Increase donor retention and fundraising effectiveness
• Align your stakeholder experience with your mission and impact
Walk away with a clearer, more strategic approach to engagement that strengthens relationships, fuels fundraising, and positions your organization for sustainable growth.
Cost
The cost of this workshop is $25. Registration is available through the Greater Vancouver Chamber Website HERE.
Who Should Attend
Board members, executive directors, and other nonprofit staff or volunteers involved in strategic planning and fundraising.
Accessibility
If you have accessibility requests, please let us the organizers at Great Vancouver Chamber know upon registration.
About the Speakers
Jen Coyne, Co-Founder & CEO of The PEAK Fleet
Jen has long had an entrepreneurial and creative energy, including a love for creating fused glass art. In business, she has applied that spirit to leading change for 25 years. Helping people thrive is her passion and her reason for creating The PEAK Fleet.
Important Information about Safety and Health
Thanks to Our Partners
Presented by Nonprofit Association of Washington in partnership with the Washington Office of the Secretary of State and Greater Vancouver Chamber of Commerce.
Questions? Check out the event FAQ page or contact Nonprofit Association of Washington
Phone: (855) 299-2922 x108
Email: [email protected]