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On-Demand: Building Organizational Success with ‘Yes, and…’

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ON-DEMAND Building Organizational Success with 'Yes, and...'
$ 30.00

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Course Details

This course was originally held in September 2019. Purchase an on-demand ticket to get access to the recording and materials. 

As a nonprofit, you are often figuring out how to do so much with so little. One of the best resources you have are your staff and board. How do you ensure that you are getting the most out of your constituency, and ensuring that they feel included and engaged?

In this course, Andrew McMasters, founding Artistic Director of Jet City Improv, leads participants through using the lessons of ‘yes and’ (accepting and building on offers) to build inclusion, drive engagement, and create a personal connection with your organization and its mission.

Participants will learn how to use different styles of listening to build relationships with donors and staff, as well as the quick and easy methods for telling effective and memorable stories to drive personal engagement.

“This was a great reminder of how important it is to build employees and volunteers up with YES rather than no.”
Past Participant

Learning Outcomes

You will practice:

  • Using ‘Yes, and…’ to build inclusion in your organization
  • Driving engagement strategies
  • Tools for creating a personal connection with your organization and its mission
  • Exercises to share with your organization
“The speaker was really good. Great tips on how to be mindful about saying yes.”
Past Participant


$30 for access to the recorded training and any materials and resources distributed.

Who Should Attend

These skills build individual styles of leadership and management, and can be adapted for all areas of work including volunteer management, donor management, staff, board, members and audiences.

About the Speaker

Andrew McMasters is an actor, director and entrepreneur with over 35 years of experience in the arts. He was the Artistic Director of Jet City Improv, a non-profit theater company that he started in 1992 and successfully managed for over 25 years. Andrew has also been working as a consultant for nearly 20 years, providing trainings and customized programs for improving employee engagement, driving innovation and increasing team inclusion. Clients include Microsoft, REI, Amazon, Google, Nike, Bill & Melinda Gates Foundation, Deloitte, Hasbro and many others. His 25 years as an arts administrator has informed his style of leadership training, using the skills from non-profit management in multiple fields. He worked extensively for Microsoft, Apple Computers, Cisco and Salesforce (as well as many others) creating customer engagement programs and messaging for marketing events. Andrew also serves on two non-profit boards, including one Business Improvement Area (BIA) providing leadership and services for the University District community in Seattle.

Andrew is dedicated to experiential learning, providing opportunities for self-discovery and driving innovation in our everyday lives.

Pamela Oakes

Thanks to Our Partner

Presented by Nonprofit Association of Washington in partnership with ImprovMindset

Nonprofit Association of WA Logo, the state of WA in red, yellow, teal, and purple in multiple vectors.

Questions? Contact Nonprofit Association of Washington

Phone: (855) 299-2922 x108

Email: [email protected]

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